Sono Bello The Woodlands Reviews
4.47/5 rating from 78 reviews
“Friendly and efficient.”
Rhonda on Google
July 31, 2025
“Honestly, I find it challenging to engage in conversations with others. I usually prefer to focus on what needs to be done and then move on. However, with Mrs./Ms. Milli, I had an exceptional discussion about procedures and various topics that made it felt like we’ve known each other for years. I was completely in my comfort zone while discussing the machine, procedures, forums, and everything related to moms. Thank you for your support!”
Caridad on Birdeye
July 30, 2025
“Overall Staff is great! Mili has such a great smile and has such a great personality!
Wonderful experience”
Lily on Birdeye
July 24, 2025
“Everyone and everything has been great. Especially Mili, in The Woodlands. She has made this an amazing experience. I will recommend Sono Bello to my friends.”
Debbie on Birdeye
July 11, 2025
Teri on Google
July 10, 2025
“Mili is the best.
Very professional yet extremely personable.
Excellent service and so very kind.
Thank you Mili 😊”
Daniel on Birdeye
June 30, 2025
“The staff were very nice and personable. They were easy to talk with and everything was explained in ways I could understand.”
Denise on Birdeye
June 27, 2025
“Very good , staff , vert professional !”
Brenda on Birdeye
June 25, 2025
“Milli was very professional!”
Maria on Google
June 23, 2025
“Great experience with Milli with the Balancer Pro!! She made sure I was comfortable but not overbearing where I was able to truly enjoy”
Ashly J on Birdeye
June 12, 2025
“Sono Bello provided me a safe wonderful experience. I enjoyed the relaxing pro-balancing sessions. Mili was pleasant and made me feel comfortable.”
CARANA on Google
May 30, 2025
Denise on Google
May 29, 2025
“Love their work! The employees are friendly and so fun, Milli especially! I had my abdomen and waist done and the entire experience has been a delight”
Hana on Google
May 21, 2025
“The follow up lymphatic massage treatments were a super, after the procedure. Millie was very personable and professional. .”
Janna on Google
May 21, 2025
“Wonderful! Answered all my questions. Very attentive.”
Rose on Birdeye
May 07, 2025
“Great experience! Mili and Trina are awesome!”
Lois on Google
April 21, 2025
“Amazing customer service. I am able to ask a million questions and get answers to all my questions and concerns. Thank you for always making me feel comfortable.”
SherryAnn on Google
April 21, 2025
“Highly recommended. Phenomenal results, everyone during the process from start to finish has been professional, extremely knowledgeable, and helpful.”
Isa on Google
April 21, 2025
“Mili is absolutely the nicest and professional person!!
Double chef kisses.”
Calvin on Birdeye
April 21, 2025
“My experience was phenomenal and Mili was great!!”
shanette on Google
April 21, 2025
“Best decision I ever made!! staff is nothing short of amazing and welcoming! Couldn't ask for a better surgical team”
Kirsten on Google
April 21, 2025
“Trina Hawkins is AMAZING and was an emotional support unlike anyone I have ever seen in a while! I was uncertain and she was thoughtful and a great peace! I highly recommend her! 10 Stars!!!!🙏🏽”
Kim on Birdeye
March 31, 2025
“Easy to schedule; never had to wait. Excellent customer service.”
Tina on Birdeye
March 24, 2025
“Everyone I have came in contact with have been very nice and professional, especially Millie she has been such a great help when I do my lymphatic massage sessions. Julie, Dr,Ayim, Veronica, Shy and Kenny have all been wonderful when it comes to a companies customer service Sono Bello is top tier!”
Allika on Birdeye
March 14, 2025
“Always a pleasure when I call or in person to speak with Milli”
Cheryl on Birdeye
March 12, 2025
“Everyone is fantastic at Sono Bello !! !Mili is so friendly and kind! Very positive experience !”
Stacy on Birdeye
March 12, 2025
“Great place and everyone is very helpful and friendly. Mili and Julie were amazing. Thanks for all the support and helpfulness.”
Luz on Google
February 28, 2025
“I had an amazing experience at Sono bello. Mili always made me feel comfortable and welcome, like if I known her for years, I will truly miss her.”
Rebecca on Birdeye
February 23, 2025
“Amazing devoted people who truly care about your whole body well-being. They take the time to ensure you are comfortable and work with you to make it possible to make you feel comfortable in your own skin. Mili and Julie definitely gave me my self confidence back.”
Melissa on Google
February 18, 2025
“All around good experience. I was self conscious going in showing someone my trouble spots but Julie put me at ease immediately and I got the courage to do the procedure! I love the results!
The balancer pro experience was great with Millie having all the answers to my questions and very knowledgeable!”
Pamela on Birdeye
February 18, 2025
“Absolutely love the fact that everyone is super knowledgeable and Erin is top notch! She’s super genuine!”
carmina on Birdeye
February 18, 2025
“I was a little nervous going because I had never had that kind of massage but I was treated so great that it was a delight. She kind of sensed I was hurting the first time and she hooked me up but she checked on me twice while I was there. Everytime I came she made it seem like I was coming to see a good friend.”
Denise on Google
January 30, 2025
“After having my procedure a month ago I have been going to the Woodlands location for the Ballancer treatments. Each time I go, I am greeted by Mili, who always has a smile on her face. She is professional and courteous, as well as extremely personable. She is a joy!”
Jennifer on Birdeye
January 29, 2025
“Very friendly & efficient staff.”
Melissa on Birdeye
January 29, 2025
“Milli was great, made me feel confortable and was always very pleasant with a smile on her face. She made sure I had the correct pressure and confirming I was comfortable with the pressure before leaving the room. Every office should have a Milli attitude keeping their customers happy and safe. :)”
Ana on Birdeye
January 29, 2025
“My experience with the Sono Bello team at the Woodlands has been phenomenal!!! They are very responsive, very friendly, and provide exceptional customer service. I would like to make a special mention for Mili who is an absolute joy!! She's so friendly, always has a positive attitude, and makes every appointment feel comfortable. She's very knowledgeable, responsive, and knows how to treat her customers!”
Monica on Birdeye
January 29, 2025
“Milli is great. Professional and courteous. Enjoyed my visits.”
Sophia on Google
January 29, 2025
“Milli is always so kind and professional. She always has a bright and bubbly personality, obviously she enjoys her job and it shows in her work ethic.”
Renee on Birdeye
December 12, 2024
“Milli is the bestest. Her customer service is amazing and she put you at ease. She’s very professional at what she does. She makes you feel welcome and takes good care of you during your visit. Thank you Ms. Milli for your great service 😊”
Ivy on Google
December 05, 2024
“I highly recommend SonoBello! I had a fantastic experience. Julie K. Was very professional! She took her time and answered all my questions! Mili was very nice and helpful as well! Thank you guys”
Mikie on Google
October 31, 2024
“The people I spoke with after scheduling my appointment online were very nice. I canceled my appointment after reading the BBB reviews and I strongly suggest reading them over Google reviews. The fear after reading them was a direct reason I canceled my appointment.”
Hannah “Songbird” on Google
August 05, 2024
“From the moment I walked into the door, I was greeted with a huge smile from the receptionist. She was very personalble yet extremely professional.
The staff was super friendly and made me feel like family.
All my questions and concerns were addressed which put me at ease. I definitely felt heard.
When it came down to discussing my treatments, I didn't hesitate. I knew that I was in good hands.
We spoke about my plans and selected a Dr that I felt completely confident with.
I would recommend going to Sono Bello to all my friends and family. Mainly because you won't walk away feeling like you weren't heard, or that your concerns weren't addressed.
The entire staff has been very inviting and are excited to see you through your journey in whatever procedures you are interested in.
Moreover, they aren't trying to talk you into doing more than what you are interested in.
This was the best choice for me and I know that they will give anyone who walks through their doors the same.
I have just begun my journey, and I am excited to see the results.”
Teddera on Google
June 27, 2024
“Julie was very informative. She was able to explain any questions I had or clarification I needed… in “words” I understood, not just medical lingo.”
Debra on Google
October 31, 2023
“My experience with Sono Bello has been nothing but wonderful! I got lipo on my upper/lower abdomen and waist along with Abex. The receptionist was such a joy to talk to her name was Amanda! My consultant, Russia was very through in explaining what exactly I was getting into and was able to get me squeezed in on such a short notice. The nurses at Sono Bello were very friendly and my doctor was Dr. Stapenhorst, he came and did what he supposed to do!!! I had my procedure 06/27/2023, the results were there instantly, the pain was at a minimum of just so some soreness/tenderness around the areas that were worked on BUT I was up and moving the next day. I’m 3 weeks post op and I can’t help but to love and admire my results. I am a mother of three and I must say that I’m looking as if I haven’t had any. If you’re looking for something local with minimum downtime Sono Bello is the place to go!”
steleasha15 on Google
July 19, 2023
“My consultation and the process up to now have been really great! Amanda is super friendly and very personable. Russia, was awesome. She very nice and personable and has a sense of humor, while still being professional. She made the consultation very comfortable and has been very patient and informative. You gals are awesome!
Cheers to this review and see ya on the flip side!”
Tara on Google
July 12, 2023
“My sister and I schedule an appt for today at the Woodlands Tx office so we arrive and receptionist states that they only schedule one person for the appt they didn’t even try fitting her on the schedule cause they were booked. I have not even got a consultation and all this happens I do t think I want to give my hard earning money to this place definitely would not recommend”
Brenda on Google
April 03, 2023
“Everyone please go look at their BBB score of 1.5 before you trust this place…. The horror stories is unbelievable. Please do not let these people touch your body!!!”
Shelby on Google
March 24, 2023
“Edited to add more information and to reply to the response below.
These guys are EMAIL spam kings! They spam me via EMAIL constantly even though I’ve never contacted them.
If they have to spam EMAIL at randos constantly, how good can they be??? I’d stay away from this apparently failing business.
Thank you for the generic Google link, but it has no way to remove me from your EMAIL spam list.
Please remove me. Surely your sending me email is corrigible on your end?”
John on Google
January 08, 2023
“There are many reasons why I give this place a 1 star review. For starters, when I initially got prepped for my surgery in the Galleria location, they gave me a couple of pills to feel loopy. During my surgery I could feel absolutely everything!! I tried to make them aware that I was feeling every single thing they were doing to me.Their response was “it’s okay just breath it will subside” completely disregarding what i had just said, meanwhile I had tears streaming from my eyes trying not to throw up or pass out from the pain. Secondly, during my surgery the entire buildings power went out and their generator would not turn back on. So they stopped everything they were doing and reschedule me for a different date. I come back to finish up what they didn’t finish, prior to me going in for a second time, the Dr went over with me what they would be finishing up, yet I voiced that’s not the side that needed to be worked on. You could clearly tell the difference in shape on my left side VS my right. She completely disregarded what I said and worked on my left side again and after surgery there was a noticeable difference to the point it made me feel and look uneven. I mentioned this again with each follow up visit I had and they just “notated” it yet didn’t really care. I also brought up the fact that they were supposed to take fat from the lower part of my belly yet there’s NO DIFFERENCE in size from prior to going into my surgery even after wearing the garment for 8 weeks. I highly recommend going somewhere else, don’t be like me and waste $5600 on a place that only cares about getting paid and couldn’t care less about their patients. If I could give ZERO stars I would! I was supposed to feel more confident after this surgery yet, they left me feeling more insecure than ever!!! I do NOT recommend.”
Holly on Google
July 17, 2022
“Ask yourself why there are five stars here and BBB shows 1.5 stars? After watching what my cousin just went through It has changed my mind about my appointment. We both wanted to do the laser Lipo and she needed to remove extra skin because she recently had weight loss surgery. She made her appointment on Monday and was able to do her preop on Wednesday and she was in for surgery on Friday. They did not use general anesthesia on her and she was awake for the procedure. I thought this was odd but assumed they knew what they were doing. She said the procedure was excruciatingly painful and if she could do it again she would not have gone here. I find this to be very strange that they don’t use a general anesthesiologist to do the surgery. Are they doing this to save money on the overall bottom line so that they can undercut prices?
She had her surgery near the galleria in downtown Houston. I never saw the doctor myself when I went to pick her up. The discharge nurse was very rude and short with me. She seemed annoyed when I ask questions about my cousins care at home. She seemed like she was just wanting to get through her routine and hurry us out of there. I had an appointment for April 6 consultation for laser Lipo. After getting my cousin home I began to do a little bit more research on this establishment and the Doctor who did her surgery. I discovered that the Doctor who did her surgery is also an OB/GYN. So she does plastic Surgery in addition to her OB/GYN work. These are body altering procedures and if I am going to have work done I want it done by somebody who specializes and only focuses on Plastic Surgery, not somebody who does it in addition to something else. I find this to be highly suspect.
Over all this establishment gets a thumbs down from me and it feels like the WALMART OF PLASTIC SURGERY... I would never let these people touch my body.
Better Business Bureau shows 1.5 star reviews and Site Jabber shows 2.5. Read the reviews. They are horrendous.”
Heather on Google
April 06, 2022
Reginald and Tiffany on Google
February 06, 2022
“My name is Norma Jeffcoat. I did my research first and then went in for a consultation. I talked to Amanda and Julie and they were very professional. They explained to me what will happen which followed all the research I looked up. The procedure went well. There was no pain. The surgeon was great. I followed the plan as explained. I did my exercise. I did not eat a lot of fatty or starchy foods, or sugars.. Just ate healthy. I understand that it takes up to 6 months for the body to fully form correctly after the procedure. It's been 8 weeks and my body is taking shape. I have not lost a lot of weight but the inches are going down. I can feel it in my clothes. I can't weight to see the end result. You have to do your part in this. You cannot eat unhealthy and not exercise and then expect to have great results. I am fully satisfied so far. Everyone at the care center are exceptionally nice.”
Norma on Google
December 29, 2021
“I met with Amanda and Julie from The Woodlands office. Amanda made me feel very comfortable while she went over the intake process with me. Julie thoroughly explained the procedure and cost. They both are knowledgeable and passionate about Sono Bello. They were incredibly welcoming and supportive, and I'm so happy they were the first people I interacted with.”
Nina A on Birdeye
July 06, 2021
“I met with Amanda and Julie from The Woodlands office. Amanda made me feel very comfortable while she went over the intake process with me. Julie thoroughly explained the procedure and cost. They both are knowledgeable and passionate about Sono Bello.”
Nina on Google
July 06, 2021
“Dr. Stapenhorst and nurse Dawn were wonderful! They took such good care of me before, during and after my procedure. Both are very caring and reassuring. They are excellent!”
Fran on Google
April 08, 2021
“I went in for a consultation and everyone was so kind and welcoming. I met with Verenia and she was super knowledgeable and very honest. She will definitely give you an honest opinion, she actually cares about your concerns and she won’t let you pay for a procedure you don’t need. She is super kind and she will help you to achieve the results you’re looking for! Highly recommend.”
Lexus on Google
April 02, 2021
“So I schedule an appointment to have a consultation. Once I arrive the staff (Amanda) informed me that I didn't have a schedule appointment...She then informed me that I said I wasn't going to keep the appointment when I verbally said " if I NEED to reschedule I'll reschedule from the app"... I drove 1hr and left work for this appointment... She never tried to accommodate me... I would have waited to be fit in for today....They are NOT accommodated......THEY Screwed Up not me... When my appointment was confirmed by email....I will not recommend them due to the lack of communication 😤....”
Sharrell on Google
March 18, 2021
Bellamaria on Google
February 13, 2021
“I visited the Woodlands location for my consultation and I was a bit nervous but Amanda and Julie made me feel very comfortable! All my questions and concerns were answered thoroughly by each lady, which helped me to make my decision very clear that I wanted Sono Bello to do my procedure. If you’re looking for the best cosmetic procedure to be done, make a consultation at the Woodlands location and Julie and Amanda will take very good care of you.”
Cristie on Google
October 16, 2020
“Very helpful and really explained the procedure in detail. Very experienced staff and the person I spoke to was exceptional (her name was V)
I would recommend these professionals highly as the best in the industry.
If you are deciding to have some work done, don’t waste your time calling around other places, call these guys!”
Dr Robb on Birdeye
August 31, 2020
“I would like to thank Trina, Jennifer, and Amanda for helping me in my weight loss journey. These ladies really take the time for you and show you all available options. I had such a great experience. When I left I had tears of joy. This is an amazing team. Trina thank you for caring so much, you really helped me a lot. Thank you ladies once again. I am forever grateful. I would recommend this team 100%. Krista”
KRISTA on Google
August 09, 2020
“Sonobello - I believe the name means, ‘I am beautiful’...and indeed I do feel more beautiful after the practically pain-free procedure. I feel happier and more confident with my shapely new figure! My physician, Dr Stapenhorst, performed the procedure, during which I was awake, with artistic skill. If you are looking for aesthetic rejuvenation, Sonobello offers the biggest and best bang for your buck. There is even a warranty of sorts: in one year, so long as you don’t gain more weight than your initial weigh-in, if you’re not happy with the ‘new you’, you can have the procedure performed again...for free! I love Sonobello and hoghly recommend it!”
Jennifer on Birdeye
March 10, 2020
“As I walked in the building, the staff was nice and welcoming. I was impressed by the waiting time. I had a free consultation, and all my questions were answered. I had a great experience, I would highly recommend this location.”
Kartia on Birdeye
March 06, 2020
“My husband is going to have this surgery next Friday. He has been concerned about the spare tire as he calls it even after lots of dieting. We met with Amy Melton the consultant and she was so very helpful. He really never thought anything was an option because the time off. She explained to us about the limited recovery time. She was so very helpful because she also suggested that he could have his man boobs also done as well. This is something else that always bothered him, but didn’t realize it was fixable. He is so pumped about getting all of this done. We probably Wouldn’t have known any of this if Amy had not so informative.”
Dianne on Birdeye
March 06, 2020
“From day one, my consultant Trina was amazing . If you’re looking for Immaculate customer service talk to Trina. She’s very bubbly, Detail oriented and constantly checks on her customers, she will answer all your questions with a smile. Thank you for making me feel confident and wanting to better myself.”
taiga on Google
February 28, 2020
“The Sonobello staff was so hospitable and friendly!
They made me feel so comfortable! :)”
Carrigan on Birdeye
February 28, 2020
“My consultation with Trina Hawkins was great! she put me at ease after answering my questions. She was very patient with me through the whole process and paperwork. I really enjoyed talking to her. I can't wait for my procedure to be over to do another review.Very excited!”
Shujuana on Birdeye
November 05, 2019
Carolyn on Google
August 20, 2019
RAKESH on Google
May 17, 2019
“I went into this process wishing for the best but discouraged with all the you tube reviews and lack of photos with woman that had my body type. With a lot of hesitation and doubt I crossed my fingers said a prayer and had my extra skin removal and lipo done. Scared of what I might see I didn’t look for 3 days at my surgery. Omg when I decided in privacy away from my husband to look at my new body I began to cry. Yes I still have stretch marks but I have a body I can be proud of. I look awesome with my clothes on but I feel good with my clothes off. I know with diet and exercise it’s only going to get better. Dr. Atul and staff were patient with my doubts and 101 questions. It’s been 10 years sense I have looked at myself with a smile. Thank you to all the staff for everything. And here is some words of wisdom don’t look at YouTube videos. People are more inclined to write and say negative then positive. The staff will listen to you and bend over backwards to make sure you are happy and heard. Again I can’t say it enough thank you.”
Lorie on Birdeye
May 14, 2019
“A year ago today i had my upper & lower abdomen done & my waist! I am so over satisfied with my results. I’ve gone from a size large to small!! I am highly satisfied overall!!!”
Steph on Google
April 26, 2019
“My first consultation was in The Woodlands my representative was Trina Hawkins I enjoy talking to her at first I was very skeptical but after talking with her put me at ease thank you so much Trina”
Sandra on Birdeye
April 24, 2019
“Trina Hawkins was excellent, she answered all my questions, was friendly, professional and knowledgeable. I really enjoyed my initial meeting mostly due to Trina she was great. I felt like I not only found out all I needed to and got things taken care of but I made new friend.”
Shelly on Birdeye
April 12, 2019
lorenza on Google
March 19, 2019
“I have been thinking about doing the liposuction procedure at Sonobello. So one day I decided to call the Sonobello at The Woodlands location because I live near by. So I called to setup a consultant for the procedure. I spoke with Trina at this office location who was very helpful and was able to answer most of my questions over the phone. Trina is a very knowledge and very polite person to talk to especially when you are feeling undecided and nervous about a procedure. After speaking with Trina she scheduled me for a free consultation right away. When I went into the office for my consultation soon as I walked into the office I felt very welcome by Trina. Just that smile on Trina face and that warm caring voice made me feel less nervous about getting the procedure done. Trina introduced me to Morganleigh who is responsible for explaining the financial and the procedure part. Morganleigh is so sweet and very knowledge very great at explaining everything. She took her time explaining what will take place before and after surgery and by her doing a great job with explaining without a doubt I was able to make the decision to get the procedure done. Morganleigh made me feel so comfortable and less nervous about being awake doing the procedure which was my main concern. Trina & Monganleigh is the best staff at The Woodlands location they were able to answer all my questions and concerns. I'm no longer nervous and now ready to have my surgery”
Stephanie on Google
March 13, 2019
“I have not gotten my procedure but feel so far with admin it has been a nightmare. I had false notes put by a ex employee and basically said that is not true no one likes to be called a liar. I have had the rudest experience so far and was so excited about getting this procedure now it feels more like a nightmare. I did not like this admin side so far hoping the procedure is better but feel Trina has made me out like a devil and feel the customer service needs more training. I would be upset if any of my employees made a customer feel this upset. Now I honestly feel my experience will not be so great. I was on a 3 way call with support and her and heard her say false accusations and this has been nothing but a a nightmare to get to the proccedure I do not recommend getting consultations or dealing with this particular location.”
Michelle on Google
April 11, 2018
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