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Sono Bello Jacksonville Reviews

4.86/5 rating from 37 reviews



Star Star Star Star Star
“I had the AbEx procedures with the Trisculpt. It was exactly what they said it would be. The staff were phenomenal. Christian (Nurse was extremely professional and helpful). Dr. Herrera walked me through step by step as they worked and also followed up the next day with a call. It hurts about like I thought it would afterwards but hey you’ve got a cut with stitches, that what you expect. Great procedures. I can’t wait to see it after my recovery. I already feel better 2 days later.”
Darren on Birdeye
May 02, 2024
Star Star Star Star Star
“I had the AbEx procedures with the Trisculpt. It was exactly what they said it would be. The staff were phenomenal. Christian (Nurse was extremely professional and helpful). Dr. Herrera walked me through step by step as they worked and also followed up the next day with a call. It hurts about like I thought it would afterwards but hey you’ve got a cut with stitches, that what you expect. Great procedures. I can’t wait to see it after my recovery. I already feel better 2 days later.”
Darren on Birdeye
May 02, 2024
Star Star Star
“Let me start with the staff is friendly and it is a new facility. I was very excited to have a Sonobello here. I didn't want to travel outside the city for a procedure. My recovery was relatively easy..I was up moving in 2-3 days. Back to work in 4-5 days. That part is very alluring to all busy working moms who can not take off weeks at a time for surgery, plus finding someone to take care of you while your down. The Abex was great and worth the $$$. That specific area looks great. He did wonderful with that area.
Now here is my issue with their business practices. Be prepared to not speak directly to the Dr until pre-op, AFTER you schedule your surgery date, and have paid for your package/procedure.
I scheduled pre-op and met with the Dr, then he adds 2 more areas that should have been better explained to me during my consult. My consultation was not a very thorough examination or assessment. Personally I felt it was a bait and switch tactic. So you could commit, sign the dotted line, and now you need more funds to get more additional areas the Dr recommended.
Now, what if I wasn't able to afford any additional areas, and only budgeted for what was presented to me during my consultation? Luckily, I was able to, but what if?? That seemed like unethical practices to me. You should be able to speak with a Dr, NP, RN, or someone with clinical experience before you decide to spend $10-16k.
Second, I thought I was going to have everything done in 1 procedure, for them to tell me I needed to schedule my second stage. Which I wasn't prepared for, and I'm having to schedule more time off from work, child care, etc etc.
Third, if you do not go to your follow ups, that may affect getting a revision...
So make sure you go to your follow ups!!!
Fourth, after 6 months, I still have skin or a stubborn fat pocket that was an area of concern from day 1 after my procedure. I thought it would shrink over time, but it is still there. Even after several flimsy garments they provide, which give no contouring what so ever. You will have to be proactive and find your own shapewear to get the desired results you want. Also, I was advised with the nurse (since I haven't seen the dr) during my follow up, that the Dr will not be able to revise that area because it is loose skin. WTH!? And again, I still haven't seen or spoken to the Dr after ANY of my follow ups to see if there is any modifications or solutions that he can do. I will have to schedule my pre-op for the second stage in order to speak with him...Which I am STRONGLY reconsidering NOT getting my second stage, and canceling all together..
Overall! my results are OK..I love not have a fupa, and a flat pubic area, the fact of being able to go back to work quicker than traditional surgery is a huge plus, also being able to move after 2-3 days is another benefit. There are pros and cons with sonobello. I wish I truly loved my results, but I'm left feeling MEH! 😞”
C on Google
April 24, 2024
Star Star Star
“The staff were extremely nice and welcoming, but I think my results are just okay. The main issue is that I stated my love handles were my biggest problem area in addition to my mom fupa, and I was told lipo of the waist and upper/lower stomach would be ideal with AbEX. So I assumed my love handles would be taken care of under lipo of the “waist” area. However, my love handles are still here and even more prominent now that my stomach and waist is smaller, so obviously they were not included as part of waist. Possibly a lower back area (which I still should have been properly informed at all appointments). It makes my results look crazy. I don’t blame Karena at all, and I love how open and sweet she was during the initial consultation. I had another appointment before surgery date where I met the surgeon and he actually did look at my body and look at what I planned on getting done. His only recommendation was adding pubic fat removal or something like that? But I do feel that the during the moments I got marked up someone should have taken some time to explain to me the areas marked, and then I would have understood my love handles were not going to be touched. Which is actually kind of funny because those areas were definitely marked on, but the surgeon was in the middle of a procedure and could not take time away to go over anything with me. I think the nurse was just there to be there, but also did not say anything. The appointments took super long just to get to the back (in the wait area for about an hour), and weren’t informative at all when I did speak with someone in the back. I would sit in a room in the back for over an hour too before someone would take some time to talk to me. I tried to be understanding since each time everyone was in the middle of a procedure, but I mean I spent a lot of money to be feeling this disappointed. I honestly didn’t even want to leave this review after seeing so many great ones, so I waited and waited to see how my results progressed. Haven’t been back for any post-op appointments after the first week one, and it’s been about four months. I think I missed my 1 month appointment, but my 1 week one was so awful I just really didn’t care or see the point. So no post op appointments after the first week one. I think I’m just going to take this loss, but I wanted to share my honest experience. My AbEX results are amazing though no complaints there at all!”
Daisha on Google
April 19, 2024
Star Star Star Star Star
“My best decision ever! All the staff have 5 star from me Dr Herrera amazing I’m way beyond happy this one week post op appointment they offer me a small garment the actual one will be shipped to me like I say I’m exiteddddddd thanks you all”
Moon on Google
March 01, 2024
Star Star Star Star Star
“Just finished my last Venus treatment and highly recommend! The only thing better than the results is the staff! Truly amazing people. Thank you Yamina for making me look and feel like my old self again!”
Mike on Birdeye
February 28, 2024
Star Star Star Star Star
“Karena is honest, professional, and understanding. Clean facility and caring staff. If you are thinking about doing it... look no further.”
Cardelia on Google
February 27, 2024
Star Star Star Star Star
“I feel like I'm getting the royal treatment during my visits with Lee Ann. Welcoming warm and well knowledged. I was heard and understood when a concern came to mind. Prompt solution or education with alternatives. She will always be Sono Bello for me. Thank you Lee Ann for being committed to excellence ⭐️⭐️⭐️⭐️⭐️👏🏾👏🏾”
Sasha on Birdeye
February 15, 2024
Star Star Star Star Star
“All of the staff at SonoBello from the doctors, to the front desk, to the aestheticians, to the nurses are top tier. This is a life changing service done by people who really care. So thankful for all of them!”
Megan on Google
February 06, 2024
Star Star Star Star Star
“Very nice and caring and a job well done 👍”
Emma on Birdeye
January 16, 2024
Star Star Star Star Star
“I could not have had a better consolation. Karena was so nice and encouraging ( while I stand in the mirror talking about my troubled areas and she is touching my fat 😂) she was amazing she really worked with me and explained in great detail everything so I felt 100% confident with what is going on and just super informed. I can’t wait to get started !! AMAZING company !”
Mary on Google
January 12, 2024
Star Star Star Star Star
“The friendliest folks ! The experience has been life changing! Thanks Sono Bello”
Greg on Google
January 11, 2024
Star Star Star Star Star
“Amelia was awesome and very knowledgeable.”
Anthony on Birdeye
January 11, 2024
Star Star Star Star Star
“The staff there is great I enjoyed listening to Edgar on the phone LOL it was fun Karena was wonderful with my consultation she really helped me. Would definitely recommend them!!! Can’t forget the ladies that greeted me when I arrived they were so sweet appreciate all of y’all.”
Mindy on Google
January 09, 2024
Star Star Star Star Star
Kevin on Google
December 27, 2023
Star Star Star Star Star
Mrs Terri on Google
December 04, 2023
Star Star Star Star Star
“Nurse Jessica was extremely friendly and professional and made my experience here that much better. Thank you so much Jessica ”
Bradley on Google
December 04, 2023
Star Star Star Star
“Ms. Jessica at the Jacksonville Office made the process less stressful and made me feel comfortable and confident about the procedure.”
Tiffany on Google
December 01, 2023
Star Star Star Star Star
“Meeting the Dr. Was a good experience and Jessica was AMAZING!!! all questions answered and so patient , professional, and kind!”
Lisa on Google
December 01, 2023
Star Star Star Star Star
“Super friendly, appointment was on time. Jessica answered all my questions and put me at ease!”
R.M. on Birdeye
November 17, 2023
Star Star Star Star Star
“Jessica was fantastic!!!! Absolutely wonderful customer service, very knowledgeable, answered all my questions. She is an asset to your company.”
julia on Google
November 07, 2023
Star Star Star Star Star
“Jessica was my nurse, Very professional very good!
Describe everything that was gonna happen very well.”
Novelyn on Birdeye
November 07, 2023
Star Star Star Star Star
“Loved Jessica and everyone there!”
Kristen on Google
November 06, 2023
Star Star Star Star Star
“I love talking with Jessica she is Fabulous 👌”
Stepahanie on Google
November 02, 2023
Star Star Star Star Star
“The staff was very friendly and answered all of my questions.
Jessica was extremely helpful and very informative!”
Taniqua on Birdeye
November 02, 2023
Star Star Star Star Star
“I am so impressed with my visit, Jessica is so impressive she has excellent bedside manner, she made me feel so comfortable. I have never been to a place where the employee listens and focuses on the patient. I would love if someone noticed her expertise. She is a jewel. Jessica I would like to Thank you for the time I spent with you..”
Robbin on Birdeye
November 02, 2023
Star Star Star Star Star
“My preop experience was great with Ms Jessica. Very personable. She made me even more excited about my upcoming procedure. Took away any fears or misconceptions that I had!

Thanks Jessica 😊”
Antoinette on Birdeye
October 31, 2023
Star Star Star Star Star
“Both doctor and nurse were fantastic. I can't recall their names but thank you so much guys.”
Deb on Google
October 31, 2023
Star Star Star Star Star
“I was pleased to have experienced the warmed welcome of the staff at the front office. Kristi took time to explain to me about sonobello and was very patience with me. I definitely recommend”
Mulene on Birdeye
October 31, 2023
Star Star Star Star Star
“My nurse Jessica with the Jacksonville office was absolutely amazing. I met with my surgeon Dr. Herrera who had a great bed side manner. For once i didn’t feel rushed at an appointment. Very professional and passionate about her job. She deserves 10 stars.”
Mimi on Google
October 30, 2023
Star Star Star Star Star
“Jessica was amazing! She was very helpful and informative. She made me feel very comfortable!”
Paula on Google
October 30, 2023
Star Star Star Star Star
“Kristi was very helpful during my consultation and answered all of my questions. I look forwarded to seeing my results!”
Bridget on Google
October 28, 2023
Star Star Star Star Star
GABRIELA on Google
October 28, 2023
Star Star Star Star Star
“Explained the process well.”
Deborah on Birdeye
October 17, 2023
Star Star Star Star Star
Fatima on Google
October 16, 2023
Star Star Star Star Star
“Great job. Very professional”
Maiya on Birdeye
October 13, 2023
Star Star Star Star Star
“Awesome experience!! From the front desk to my Surgeon Dr. Herrera. I am very pleased with my results! Thank you Jacksonville FL team🙏🏾👍🏾🙌🏾👌🏾”
Gail on Google
October 11, 2023
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